| Customer Service |
215-580-7800 |
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For commendations,
complaints, general inquiries
or Travel Information |
Form available online or send e-mail directly to cservice@septa.org
(allow 2 to 4 business days
for a response to e-mail) |
| |
Current Schedule Updates |
Train Updates | Bus Updates |
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| Customer Service (TDD/TTY) |
215-580-7853 |
| For customers with hearing impairments |
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| CCT Connect |
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Customer Service |
215 580-7145 |
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TDD Machine |
215 580-7712 |
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| Regional Rail Lost & Found |
215-580-5740 |
| All other Lost & Found |
215-580-7800 |
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| Parking Information |
215-580-3400 |
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parking@septa.org |
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| Human Resources Service Center |
215-580-7473 |
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| Transit Store |
215-580-7168 |
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transitstore@septa.org |
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| Transit Police |
police@septa.org |
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Emergency |
215-580-8111 |
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Non-emergency |
215-580-4487 |
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For travel and service questions, please call
215-580-7800 |
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Administrative |
215-580-3641 |
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| Elevator Hotline |
1-877-SEPTA4U |
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| Claims |
215-580-7433, 7460 or 7461 |
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| Inspector General |
215-580-3797 |
| (Waste, Fraud and Abuse) |
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| Workers' Compensation |
215-580-SAFE (7233) |
| Fraud Hotline |
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| Website Comments Only |
septaweb@septa.org |
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Please contact Customer Service for travel questions/customer service inquiries. |
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| Correspondence can be sent via U.S. mail to: |
SEPTA
1234 Market Street
Philadelphia, PA 19107 |
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